NexEng AI

Products

PrivacyPolicy

Effective Date: November 7, 2025Last Updated: November 7, 2025

1. Introduction

NexEng Inc. ("NexEng," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") describes our practices regarding the collection, use, disclosure, and protection of information when you use our AI-powered applications, solutions, and related services (collectively, the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, please do not use our Services.

2. Scope and Application

This Policy applies to:

• Users of NexEng Services
• Visitors to our website (https://nexeng.ai)
• Data processed through our various deployment models
• Information obtained through third-party integrations

This Policy does not apply to third-party websites, products, or services, even if they link to our Services or are linked from our Services.

3. Information We Collect

3.1 Information You Provide

Account Information

• Name and email address
• Organization information
• Account credentials
• Payment information (processed through third-party payment processors)

Service Usage Information

• Content and data you input into our Services
• Preferences and settings
• Support requests and feedback
• Communications with us

3.2 Information from Integrated Services
When you connect third-party services to NexEng, we may access information as authorized by you and as necessary to provide the Services. This may include:

Email Services (e.g., Gmail, Outlook)

• Email metadata and content as required for requested features
• Contact information
• Calendar events and meeting information
• Folder and label structures

Productivity Tools (e.g., Google Workspace, Microsoft 365)

• Documents and files you choose to process
• Calendar and scheduling information
• Task and project data
• Collaboration information

Other Integrated Platforms

• Data from customer relationship management (CRM) systems
• Project management tools
• Communication platforms
• Cloud storage services

The specific data accessed depends on:

• The integrations you enable
• The permissions you grant
• The features you use

3.3 Automatically Collected Information
Technical Information

• IP address and general location information
• Device and browser information
• Usage patterns and interactions with our Services
• Performance data and error logs

4. How We Use Your Information

4.1 Service Delivery
We use your information to:

• Provide and operate the Services
• Process your requests and transactions
• Authenticate users and maintain security
• Provide customer support
• Send service-related communications

4.2 Service Improvement
We may use information to:

• Improve and develop new features
• Analyze usage patterns and trends
• Optimize performance and user experience
• Conduct research and analysis

4.3 Legal and Security Purposes
We use information to:

• Comply with legal obligations
• Enforce our terms and policies
• Prevent fraud and abuse
• Protect rights, property, and safety

5. Data Sharing and Disclosure

5.1 Service Providers
We may share information with third-party service providers that help us operate our Services, including:

• Cloud infrastructure providers
• Payment processors
• Communication service providers
• Analytics providers
• Customer support tools

These providers are contractually required to protect your information and use it only for providing services to us.

5.2 Business Transfers
Your information may be transferred in connection with a merger, acquisition, or sale of assets. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.3 Legal Requirements
We may disclose information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

5.4 Aggregated Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5.5 With Your Consent
We may share information with your consent or at your direction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments
• Employee training on data protection

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your information for as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account or disconnect an integration, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

8. Your Rights and Choices

8.1 Access and Portability
You may access your information through your account settings or by contacting us.

8.2 Correction and Deletion
You can update your information through your account or request corrections. You may also request deletion of your account and associated data.

8.3 Integration Controls
You can:

• Connect and disconnect third-party services
• Modify permissions for integrated services
• Request deletion of data from specific integrations

8.4 Communication Preferences
You can manage your communication preferences through your account settings or by following the unsubscribe instructions in our emails.

8.5 Regional Rights
Depending on your location, you may have additional rights under applicable laws, such as:

• Right to object to processing
• Right to restrict processing
• Right to data portability
• Right to withdraw consent

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your information receives an adequate level of protection, including through:

• Standard contractual clauses
• Adequacy determinations
• Other valid transfer mechanisms under applicable law

10. Children's Privacy

Our Services are not intended for individuals under 13 years of age (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

11. Third-Party Services

11.1 API Compliance
When accessing data through third-party APIs (including Google APIs, Microsoft APIs, and others), we comply with the applicable API terms and policies, including:

• Using data only for providing the features you've requested
• Not using third-party data for advertising purposes unless explicitly permitted
• Implementing appropriate security measures
• Respecting data minimization principles

11.2 Limited Use
We adhere to applicable Limited Use requirements, using information received from integrated services only to provide or improve user-facing features that are prominent in the requesting application's user interface.

12. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain your session
• Remember your preferences
• Analyze usage patterns
• Improve our Services

You can manage cookie preferences through your browser settings, though some features may not function properly without cookies.

13. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes by:

• Updating the "Last Updated" date
• Sending notice to registered users
• Posting a notice on our Services

Your continued use after changes indicates acceptance of the updated Policy.

14. Jurisdiction-Specific Provisions

14.1 European Economic Area (EEA) and United Kingdom
If you are in the EEA or UK, NexEng Inc. is the data controller. We process data based on:

• Performance of our contract with you
• Legitimate interests
• Compliance with legal obligations
• Your consent (where applicable)

You have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. You may lodge a complaint with your local supervisory authority.

14.2 California
California residents have rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination

14.3 Other Jurisdictions
We comply with applicable data protection laws in the jurisdictions where we operate. Specific rights and procedures may vary based on your location.

15. Contact Information

For questions or concerns about this Privacy Policy or our data practices:

Email: support@nexeng.ai

Mailing Address:
NexEng Inc.
3031 Tisch Way, Suite 110
San Jose, CA 95128
United States

For privacy-specific inquiries, you may also contact us at: privacy@nexeng.ai

Request a Demo

support@nexeng.ai

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